STORE POLICY

CUSTOMER CARE

At A&C Costless Hair, we’re passionate about helping you feel confident and beautiful through high-quality hair products, premium wigs, and expert hair care services. Our customer care team is here to support you every step of the way—from choosing the right wig or extension to maintaining your hair health with our curated product range.

We believe that trust begins with transparency. That’s why we’re committed to providing clear information, responsive service, and a hassle-free shopping experience. Whether you have questions about product ingredients, styling tips, order tracking, or booking a consultation, we’re just a message away.

You can reach us via:

Email: info@costlesshair.com.au
Phone: 0493 070 058
In-Store Visits: 6 City Place Sunshine 3020

We also welcome feedback and suggestions—your voice helps us grow and serve you better. Thank you for choosing us as your go-to destination for hair confidence.

PRIVACY & SAFETY

Your privacy and safety are of the highest importance to us. When you shop with A&C Costless Hair, you can trust that your personal information is handled with care and protected by industry-standard security measures.

What We Collect

We collect personal details such as your name, email, shipping address, and payment information to process your orders and provide personalised service. We may also collect usage data to improve our website and offerings.

How We Use Your Information

To process and fulfil orders securely
To verify payments via trusted third-party banking platforms
To send order confirmations and updates
To offer personalised product recommendations and promotions (with your consent)

Data Protection

We use SSL encryption, secure servers, and trusted payment gateways to protect your data. Your information is never sold and only shared with essential service providers (e.g., shipping carriers, payment processors).

Communication

After your purchase, we’ll contact you with order updates and may follow up to ensure satisfaction or offer related products. You can opt out of marketing communications at any time.

WHOLESALE INQUIRIES

Interested in stocking our stunning hair wigs, extensions, or care products in your store or salon? We’d love to partner with you! A&C Costless Hair offers wholesale opportunities for retailers who share our passion for quality, style, and customer satisfaction.

We provide:

Competitive wholesale pricing
Access to our best-selling products
Marketing support and product education
Flexible order volumes to suit your business size

Whether you're a boutique owner, salon manager, or online retailer, we’re excited to help you grow your business with our premium hair solutions.

To get started, please contact our wholesale team at:

Email: info@costlesshair.com.au
Phone: 0493 070 058

Let’s build something beautiful together.

PAYMENT METHOD

- Credit / Debit Cards
- PAYPAL

- After Pay

- Offline Payments